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A Model for Success

“Hackensack University Medical Center made a promise to be a leader in the quality arena —
constantly measuring our outcomes and finding new approaches to achieve higher levels of quality
patient care. It is especially gratifying for our team to know that our work impacts the way healthcare is delivered across the region and the country, making good on our original promise.”

John P. Ferguson, President and Chief Executive Officer,
Hackensack University Medical Center

“More than any other city, New York symbolizes the assimilation of people
from all over the world. Doctors who train here gain a unique perspective on how
background shapes a person’s health, and how crucial it really is to treat the whole person.”

Robert I. Grossman, M.D, Dean and Chief Executive Officer, NYU Langone Medical Center

Nella Khenkin
Director of
Social Work
Cancer Center

Helping Patients Who Feel Overwhelmed
Maimonides Cancer Center

Critical Care Leadership Network

“Informed initiatives work together to create a hospital whose care is
literally and figuratively accessible, from food to nursing and assistants’ care,
from communicating with the patients to treating their specific healthcare needs.”

Henry Amoroso, Chief Executive Officer, Saint Vincent’s Catholic Medical Center, Manhattan

Outreach to Communities as a Source of Innovation

Kenneth E. Raske
President & CEO
Greater New York Hospital Association

Greater New York Hospital Association (GNYHA)

Specialized Outreach

“If you want to attract customers from your surrounding
community, you have to offer culturally sensitive care.”

Mary Medina, Executive Director, the Center for Trustee Initiatives, Greater New York Hospital Association

“Numbers tell only part of the story of the New York area’s healthcare leadership.
Healthcare is a 24-hour, 365-days-a-year commitment we make to our communities.
That’s why those who rely on us so often find us in unlikely places.”

Michael Dowling, President and Chief Executive Officer, North Shore-LIJ Health System

A Spirit of Community